Terms & Conditions

Terms & Conditions

These Terms and Conditions apply to all purchases made through the website of Bennets Coastal Wear, located in Gold Coast, Australia. For any questions, you can contact us at info@bennetscoastalwear.com.

1. Applicability

By placing an order on our website, you agree to be bound by these Terms and Conditions.

2. Product Information

We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor errors, inaccuracies, or typographical mistakes may occur.

Colours and product appearance may vary slightly depending on screen settings.

3. Orders and Payment

Orders will only be processed after full payment has been successfully received.

Available payment methods may vary depending on your country or region. Customers are responsible for checking which payment options are available in their location before completing a purchase.

We reserve the right to cancel or refuse any order in case of suspected fraud or incorrect information.

4. Processing and Delivery

  • Processing time: 1–3 business days
  • Shipping time: 3–7 business days (depending on location)
  • Orders are shipped directly from our international fulfilment partners

Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays.

5. Returns and Cancellations

For information about returns, please refer to our separate Return Policy.

Orders may only be cancelled before they have been processed or shipped.

6. Liability

We are not responsible for any loss, delay, or damage during shipping once the tracking information confirms delivery to the provided address.

It is the customer’s responsibility to ensure that all shipping details are correct at the time of ordering. Any address errors must be reported within 24 hours of placing the order.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and branding, is the property of Bennets Coastal Wear and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have any complaints or concerns, you may contact us at info@bennetscoastalwear.com.

We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms and Conditions are governed by the laws of Australia.