Shipping Policy
Shipping & Delivery Policy
At Bennets Coastal Wear, we aim to deliver your order as quickly and efficiently as possible. Below you will find all important information regarding our shipping and delivery process.
1. Processing Time
All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
2. Delivery Time
The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery times may be affected by customs processing, public holidays, or peak shopping periods.
3. Shipping Method & Origin
All orders are shipped directly from our international fulfilment partner.
As a result, your order may be shipped from outside your country, and customs fees may apply depending on your local regulations.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout.
These costs depend on:
- Destination
- Order weight
- Selected shipping method
5. Responsibility During Shipping
- Once tracking information confirms that your order has been delivered, responsibility for the package transfers to the customer
- It is the customer’s responsibility to ensure that all shipping details are entered correctly at checkout
- Any address errors must be reported within 24 hours of placing the order
We are not responsible for delays caused by customs or shipping carriers.
6. Contact Information
If you have any questions regarding shipping or delivery, you can contact us at:
Email: info@bennetscoastalwear.com
Bennets Coastal Wear – Gold Coast, Australia