Privacy Policy

Privacy Policy

This Privacy Policy applies to the services of Bennets Coastal Wear, hereinafter referred to as “we”, “our”, or “us”. We are based in Gold Coast, Australia, and are committed to protecting and respecting your privacy. We ensure that all personal information you provide to us is handled securely and in accordance with applicable privacy laws.

If you have any questions about this Privacy Policy, you can contact us at:
Email: info@bennetscoastalwear.com

1. Information We Collect

When you place an order or create an account on our website, we may collect the following personal data:

  • Full name
  • Address details (billing and shipping address)
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • IP address and device information
  • Browsing behaviour and activity on our website

We only collect data that is necessary to process orders and improve our services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending order updates and important notifications
  • Improving our website, products, and user experience
  • Preventing fraud and ensuring website security

3. Sharing of Personal Data

We do not sell or rent your personal data to third parties.

Your data may only be shared with trusted third parties when necessary for business operations, such as:

  • Payment processors (to handle secure transactions)
  • Shipping and delivery partners
  • IT, hosting, and technical service providers
  • Legal authorities, if required by law

All third parties are required to handle your data securely and in compliance with privacy regulations.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes or enforce agreements

After this period, your data will be securely deleted or anonymised.

5. Cookies

Our website uses cookies to improve functionality, analyse website traffic, and enhance your shopping experience.

Cookies allow us to:

  • Understand visitor behaviour on our website
  • Improve website performance and usability
  • Personalise content and marketing

You can manage or disable cookies at any time through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict data processing
  • Request transfer of your data (data portability)

To exercise any of these rights, please contact us at:
info@bennetscoastalwear.com

7. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Company Name: Bennets Coastal Wear
Location: Gold Coast, Australia
Email: info@bennetscoastalwear.com